Warranty periods for TP-Link products purchased on or before can be viewed here. *Accessories: Please refer to TP-Link Home Accessories and TP-Link Business Accessories for the applicable Warranty Period. Returned power cord that is broken, has an exposed core or similar damages.Returned power supply units that have obvious hard object damage, fissure, broken legs and/or severe deformation.Any other defects that are not caused by workmanship or product qualityįor external power supplies, conditions that disqualify products from the limited warranty include, but are not limited to:.Any defects caused by transportation or loading during returning voyage.Any unauthorized obliteration or tearing up of the product bar code.Any defects caused by software, virus or improper use of self-made, non-public or third party/open source software.Any defects or damages caused by normal wear and tear, accidents, improper installation or maintenance, misuse (including failure to follow product documentation), neglect, disassembly, alterations to the hardware or supporting setting files, servicing other than by TP-Link USA authorized technicians, and external causes such as, but not limited to, natural disaster, water damage, extreme thermal or environmental conditions.The original purchase date and warranty period will apply to any replacement products until the end of the original warranty period.Ĭlick here to view "Conditions that Disqualify Products from the Limited Warranty"Ĭlose Conditions that disqualify products from the limited warranty include, but are not limited to: Product warranty periods are not renewed or extended for any replacement products provided under this warranty policy. If the defective product(s) are discontinued, end-of-life, or out of stock, TP-Link USA will issue a replacement product with equivalent features (not equivalent value). Product(s) replaced under this limited warranty are typically replaced with factory refurbished product(s). TP-Link USA’s limited warranty does not provide refunds, returns, or exchanges under most conditions. For TP-Link Refurbished Product Warranty Policy, please visit Products sold by unauthorized resellers are considered second-hand goods and do not qualify for warranty services. This limited warranty does not apply to refurbished products or products resold by unauthorized resellers. This limited warranty does not apply if the product has been modified in any way or has a defaced or removed serial number. A valid proof of purchase and a complete product serial number are required to receive any services guaranteed as part of this limited warranty. Second-hand goods, such as products sold as “used,” “as is,” or “open box”, are generally not covered under this limited warranty. The duration of the limited warranty begins from the original date of purchase and is only applicable to the original purchaser of the product. The maximum liability of TP-Link USA is the product purchase price. This limited warranty covers failures due to defects in material or workmanship for devices, antennas, and accessories*, commonly referred to as “manufacturer defects.” Packaging, software products, and technical data are not covered under the limited warranty. TP-Link USA Corporation (“TP-Link USA”) provides a limited warranty on all eligible TP-Link products purchased in the United States. NOTE: THIS WARRANTY POLICY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. In order to protect your rights and interests, please read the following Warranty Policy carefully. Thank you for purchasing TP-Link products.
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